Welcome to Japan! How to Handle Your Luggage on JR East Shinkansen

Please note that Japan’s Shinkansen network is operated by several railway companies, and luggage rules may differ depending on the operator. This guide explains the rules and etiquette for Shinkansen services operated by JR East.
Applicable lines: Tōhoku, Jōetsu, Hokuriku, Yamagata, and Akita Shinkansen.

With the recent increase in international travelers, the amount and size of luggage brought onto trains have also grown. At busy times, luggage may not fit in available storage spaces, which can cause inconvenience or even safety issues. Because space is limited, sharing the storage areas considerately is essential.

This guide will first introduce the Shinkansen lines within the JR East service area, followed by an explanation of how to place your luggage.
JR East operates the following Shinkansen services:

Tōhoku Shinkansen (Hayabusa, Yamabiko, Nasuno)
Tokyo – Shin-Hakodate-Hokuto (some trains run through to JR Hokkaido)

Jōetsu Shinkansen (Toki)
Tokyo – Niigata

Hokuriku Shinkansen (Asama, Hakutaka, Kagayaki)
Tokyo – Tsuruga (Hakutaka and Kagayaki continue through to JR West)

Akita Shinkansen (Komachi)
Tokyo – Akita

Yamagata Shinkansen (Tsubasa)
Tokyo – Yamagata or Shinjō

Space behind the last row of seats – this area is shared; please do not block the reclining of the seats.

Luggage storage areas on JR East Shinkansen trains are free and do not require reservations. However, space is limited, and the number or size of shelves varies by train type. Please be considerate of other passengers when bringing large bags on board.
Note: Other Shinkansen operators, such as the Tokaido Shinkansen, may have different rules, including reservations or fees for oversized luggage.

- Blocking seats, aisles, or exits
- Placing luggage that sticks out from overhead shelves

- Leaving bags unattended, especially near doors

- Using seats as storage
- Placing items behind the last row that prevent the seats from reclining

- Minimize your carry-ons: consider storage or delivery services.
- Use designated storage: shelves, overhead racks, under-seat spaces.
- If you need help, please ask staff.
- Check the signs: multilingual signage available.

Luggage delivery services to your destination are available at some major stations. If you are planning a round-trip journey, leaving large pieces of luggage at your hotel or station luggage storage can make your travel easier.

- Luggage space is limited; use it considerately.
- Keep your luggage compact whenever possible.
- Use shelves and racks appropriately to share space with other passengers.
- Being considerate of fellow travelers helps create a pleasant journey for everyone.
Enjoy your Shinkansen experience and discover the comfort and efficiency of traveling with JR East.